FAQ

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative. If we aren’t available, drop us an email and we will get back to you within 24-48 hours!

Most orders are shipped within 1-3 days, however there may be delays. Many items have longer wait times than usual. This could be due to manufacturing issues and the increased demand of products since many people are working from home during this time. We will contact you should this situation arise. PLEASE give our staff time to review and process your order. Please allow up to 48 hours to receive tracking or contact via phone or e-mail from our staff before requesting an update. If an item you need is urgent, PLEASE contact us first if you want to check if an item is in stock before placing an order. Our recommendation is to call, message us on livechat, or e-mail us during our office hours, 9am-6pm, Mon-Fri, Pacific Standard Time.

YES. We ship worldwide. If you live outside of the U.S., please contact us for pricing and availability and provide your shipping address.
Free shipping does NOT apply to Hawaii, Alaska, or countries outside of the United States. Products which are labeled FREE SHIPPING only applies to locations within the continental United States. If you live outside of the continental U.S., please contact us for shipping estimates.
Yes, customers are welcomed during office hours 9am-6pm PST.
Yes, we will price match any LEGITIMATE price listing. The advertised price must be from an authorized dealer. The competitor must have the item in stock. The competitor’s price must be current to date. If the competitor’s discounted price is out of date and based off incorrect MSRP, we will not match the price as the competitor is most likely unaware of the mistake and unable to fulfill the order at their price. To request a price match, please e-mail us the link to the page where the advertisement is found along with your shipping address. If we can verify that the price is correct, we will beat or match the price. Price matching does NOT apply to auction listings.

Normally we don't provide support during weekends, except for urgent cases. In these cases, you only need to mark “Urgent” in your email, we will get back to you ASAP.

Domestic Orders (U.S.): Evasive Motorsports™ accepts major credit cards including VISA, MasterCard, American Express, and Discover. All credit card purchases are verified using your billing address for your protection. If would like us to ship your order to an address other than your billing address, please call your credit card company to add additional shipping addresses to your account. Evasive Motorsports™ also accepts PayPal. If you are using PayPal as the method of payment, your PayPal account MUST be VERIFIED with a CONFIRMED address. NO EXCEPTIONS. Affirm We have partnered with Affirm to give you a simple way to make your purchase with no hidden fees. Provide some basic information and get a real-time credit decision to split your purchase into monthly payments. Rates from 10% to 30% APR with loans of 3, 6, or 12 month terms. Subject to credit check and approval. Down payment may be required. For purchases under $100, limited payment options are available. Affirm loans are made by Cross River Bank, a New Jersey State Chartered Commercial Bank, Member FDIC. International Orders: (Outside of U.S.) We accept wire transfer and PayPal. If paying by PayPal, your PayPal account must be VERIFIED with a CONFIRMED address. Only certain countries can meet these PayPal requirements. Please contact us for payment instructions. We DO NOT accept credit cards as a method of payment if you are outside of the U.S. NO EXCEPTIONS!
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