If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative. If we aren’t available, drop us an email and we will get back to you within 24-48 hours!
Most orders are shipped within 1-3 days, however there may be delays. Many items have longer wait times than usual. This could be due to manufacturing issues and the increased demand of products since many people are working from home during this time. We will contact you should this situation arise. PLEASE give our staff time to review and process your order. Please allow up to 48 hours to receive tracking or contact via phone or e-mail from our staff before requesting an update. If an item you need is urgent, PLEASE contact us first if you want to check if an item is in stock before placing an order. Our recommendation is to call, message us on livechat, or e-mail us during our office hours, 9am-6pm, Mon-Fri, Pacific Standard Time.
Normally we don't provide support during weekends, except for urgent cases. In these cases, you only need to mark “Urgent” in your email, we will get back to you ASAP.