Warranty & Returns

At Jinnspeed, we stand behind the quality of our products and want you to be completely satisfied with your purchase.

Structural Warranty: All Jinnspeed wheels are backed by a limited lifetime structural warranty against defects in materials or workmanship under normal and intended use. This warranty does not cover damage caused by misuse, accidents, racing, off‑road use, improper installation, or modifications.

Finish Warranty: The finish of our wheels (paint, powder coat, or polish) is covered for one year from the date of purchase against peeling or cracking under normal use. Exposure to harsh chemicals, road salts, improper cleaning or abrasive cleaners will void the finish warranty.

To initiate a warranty claim, please contact our customer service team with your order number, proof of purchase, and photos of the issue. Wheels may need to be returned for inspection before a repair or replacement is issued.

Returns & Exchanges: If you are not completely satisfied with your purchase, you may return or exchange unused, unmounted wheels within 30 days of delivery. Returned items must be in new condition, in their original packaging, and accompanied by proof of purchase. Custom‑built or special‑order wheels cannot be returned unless they are defective.

Customers are responsible for return shipping costs unless the return is due to our error (such as receiving an incorrect or defective product). We recommend using a trackable shipping service and purchasing shipping insurance, as Jinnspeed cannot be responsible for returns lost in transit.

To start a return, please contact our customer service team to obtain a Return Merchandise Authorization (RMA) number before sending items back. Returns without an RMA may be refused. Once we receive and inspect your returned items, we will process your refund or exchange. Refunds will be issued to the original payment method, excluding any shipping charges, within 7–10 business days.

If you have any questions about our warranty or returns policies, feel free to reach out to us. We're here to help ensure your Jinnspeed experience is a positive one.